Shipping policy
1. Order Processing
Processing Time: All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation.
Order Confirmation: You will receive an email once your order is confirmed, and another with tracking details when it ships.
2. Shipping Methods & Delivery Estimates
| Shipping Method | Transit Time (Business Days) | Cost |
|---|---|---|
| Standard Shipping | 7–14 days | Calculated at checkout |
| Express Shipping | 3–5 days | Calculated at checkout |
Business days exclude weekends and public holidays.
Delivery times are estimates and begin from the date of shipment, not the date of order.
3. Shipping Rates
Shipping charges are calculated based on your location, package weight, and chosen shipping method.
Exact rates will be displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order ships, we’ll send you a shipping confirmation email with a tracking number.
You can track your shipment on the carrier’s website to see its current status.
5. International Shipments
We ship to most countries worldwide.
Customs, Duties & Taxes: Buyers are responsible for any import duties, taxes, or fees levied by their country.
6. Delays & Exceptions
While we do our best to meet the delivery estimates above, occasional delays can occur due to:
Carrier issues (e.g., service interruptions, strikes)
Customs clearance
Extreme weather conditions
Incorrect or incomplete shipping addresses
If your delivery is significantly delayed, please contact us at support@safnixgo.com with your order number, and we’ll investigate immediately.
7. Contact Us
For any shipping–related questions or concerns, reach out to our Customer Service team:
Email: support@safnixgo.com
Live Chat: Available 9 AM – 6 PM (IST), Monday–Friday
Thank you for choosing Safnixgo. We appreciate your business and look forward to delivering your order promptly!